This comes in the form of a tripartite consulting service model which includes:

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1.Initial feasibility study:

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2. Full feasibility study with:(i) full costings review, (ii) locational reviews, (iii) property assessments,

(iv) organisational structure, (v) grant aid negotiations with IDA Ireland, Enterprise Ireland or Local Enterprise Boards, (vi) recruitment strategy review, (vii) training and education requirements review and planning and (viii) implementation timelines.
 

3. Implementation review which transforms the client approved proposal into a full implementation plan incorporating all aspects of the operation.

 

BPO Managed Services from SkelligBlue

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SkelligBlue is being established initially as a bespoke management consulting for the International Shares Services (ISS) / Business Process Outsourcing (BPO) needs of large multinationals and corporates.

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We are currently focused on being specialist Shared Services / BPO consultants only. In mid to late 2018, SkelligBlue will be establishing its own Shared Services Centre. This will allow SkelligBlue to provide to clients a full menu of Managed Services whereby SkelligBlue manage all aspects of the clients business under contract. It will be a full outsourcing arrangement and SkelligBlue will be responsible for the hiring of staff, provision of premises and IT and the complete management of the company’s affairs to an agreed service protocol. In the meantime we have a number of strategic partners with whom we work to provide managed services on the basis of an agreed SLA to our clients.

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Independent Shared Services.  In certain cases clients will decide, upon completion of the full feasibility and implementation review, to self-manage their own operation. This is entirely at their discretion. If clients chose this model, SkelligBlue will offer interim management support and management consultancy services to the company as it moves through the phases of implementation towards commencement and start-up. This will normally be done of the basis of a retainer contract.

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What we are and what we are not….

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We are a specialist Shared Services / BPO consultants and managers. The types of services that will be managed in the ISS / BPO company will include a combination of:

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• Accounting and finance functions;

• HR & pensions administration;

• Governance, Risk & Compliance management;

• Customer relationship management;

• marketing;

• IT development;

• R&D;

• AML Compliance

• General operations and administration

• Data Protection management

• Disaster Recovery management

• Research & statistics

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Specific additional areas:

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• Insurance specific - claims handling & policy issuance;

• Investment management

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We are not a call centre.

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Global Business Services in Ireland

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International financial services (IFS), including international shared services, has become a truly national industry, providing work to 50,000 people across the length and breadth of the country.

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Ireland is the only English speaking country in the Eurozone and provides an ideal hub for organisations seeking a European base and with Brexit looming it will shortly be the only country in Europe that has English as its main business language.

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Ireland’s young workforce is capable, highly adaptable, educated and very committed to achievement. Ireland has the youngest population in Europe with a third of the population under 25 years old. Ireland has the youngest population in Europe and has one of the lowest old age dependency ratios at just 18.6%, compared to 27.5% in EU.

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Ireland’s education system ranks in the top ten countries in the world (IMD World Competitiveness Report 2016). Multilingual skills are also strong and diverse.

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Ireland has very distinctive strengths including the availability of:

• highly-skilled talent,

• a competitive cost base,

• a culture of innovation,

• an efficient fiscal infrastructure and

• strong client focus.

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The core of the IFS sector in Ireland is the approximately 430 IDA Ireland and Enterprise Ireland client companies which provide internationally-traded financial services and technologies.

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​Half of these companies are Irish-owned while the balance are foreign-owned firms with operations in Ireland. Ireland is the 4th largest exporter of financial services in the EU.